Get more from your viewing with 12 essential rental checklist questions

Viewing a rental property is exciting and stressful in equal measure. As you explore what could potentially be your next home, it’s natural to focus on the basics: “Is there enough storage?”, “Will my sofa fit in the lounge?” 

These questions are undeniably important, but there are many other issues to consider when you are renting in London. That’s why we’re listing twelve questions to ask at every property viewing. UK rental laws have been created to uphold safety standards and protect tenants’ rights, so don’t be afraid to request more information. 

Before each viewing it also helps to do your own research into transport links, local amenities and internet speeds. 

Our rental checklist:

1) How much is the deposit?

Theamount of deposit you should pay is capped by law. Renters will typically be  asked for a deposit equal to five weeks’ rent, if the annual rent is below £50,000. If itis more than £50,000, the landlord can request a deposit that equals six weeks’ rent. Ensure that your deposit will be registered with a government-approved deposit protection scheme, so it can be properly protected.

2) Can I expect a long tenancy?

Movinghome is an expensive business, so don’t forget to ask about the minimum tenancy term and standard notice period. Alsocheck whether the landlord can be  flexible on tenancy length. Early next year, a raft of new laws will be introduced under the Renters' Rights Bill, so it’s worth checking whether this new legislation could  affectyour tenancy term.

3) How is the property managed?

Whether it’s an emergency or you simply need help to operate the heating system, you should be able to contact the landlord or their representative quickly and easily. 

Find out who will be your first point of contact. In most cases it will be the landlord, or a letting agency working on behalf of the landlord. It’s important to know how quickly the landlord or manager will respond to an emergency call out – for example, Daniel Cobb’s property managers operate a 24-hour emergency phone line. 

Most landlords or property managers carry out regular inspections, so find out how often you can expect an inspector to call. 

4) Is this property energy efficient? 

The Energy Performance Certificate (EPC) rating will tell you whether the property is energy efficient. ‘A’ is the top rating, while ‘G’ is the lowest. The higher the rating, the lower your energy bills should be. 

5) Which bills am I expected to pay? 

Some letting agreements include utility bills, Council Tax and even internet costs in the rent charged, but many don’t. It’s important to understand which bills you will be responsible for, as this will make a big difference to your monthly budgeting. 

Typically, the property owner will pay service charges, building insurance and ground rent, but it’s worth checking that these costs are not being passed on to you.

6) Am I allowed to switch my energy supplier? 

Tenants who pay an energy supplier direct should be able to switch to a different company for a better deal. However, some lettings involve a tie-in with a specific energy provider, so it may not be possible to make a change. Ask whether the agreement commits you to a particular supplier. 

7) Is the property gas and carbon monoxide safe?

By law there should be a smoke alarm on every floor of the property, while carbon monoxide alarms should be installed in each room with a fuel-burning appliance. 

Check on the age and condition of the boiler and ask the landlord or agent for proof of regular servicing. It’s a legal requirement for landlords to carry out a gas safety check every twelve months, so request a copy of the latest inspection report. 

8) Is the rental furnished, part-furnished or unfurnished? 

The terms ‘furnished’ and ‘part-furnished’ can be interpreted in different ways. Always ask what those terms mean in connection with the property you are viewing. 

Be aware that an unfurnished rental could require you to supply your own white goods as well as all the furniture. This could be expensive, so check what will be provided. 

9) Am I allowed to redecorate? 

Some landlords are happy to let tenants to put their own stamp on a rental property, while others prefer to keep the décor as it is. Make sure that you understand what is allowed when it comes to redecorating, hanging pictures or installing equipment. 

10) Can I keep a pet? 

The Renters’ Rights Bill, expected to come into effect in early 2026, will make it easier for pet lovers who rent. Both before and during a tenancy, renters will be able to ask to keep a pet, and landlords can't unreasonably refuse this request. 

However, the landlord could refuse under ‘reasonable’ grounds by claiming the property is too small, or that a noisy dog could disturb the neighbours. Try to discover whether previous tenants successfully kept a pet at the property. 

11) Will the landlord let me install a water meter? 

The cost of domestic water supply has risen sharply in London and is expected to increase in future. With a water meter installed, you will be charged based on your actual consumption. That means you could save money if you are careful with water use.

If you are renting a property for more than six months, it’s within your rights to have a water meter fitted. However, don’t forget to ask the landlord or letting agent before you go ahead, as water metres can’t be removed once installed. 

12)What’s the local area like?

A property viewingprovidesa great opportunity to ask about the neighbourhood and its local amenities. Does the area have a range of shops, gyms, cafes and restaurants? Are there well-kept parks or open green spaces nearby? EV charging points? Good local schools? You could also ask about community safety: what is the local crime rate? Are the streets safe at night?

I’m ready to start my search

At Daniel Cobb we are never off duty, so tenants and landlords can reach us 365 days a year. If you are looking for a rental property in central London, simply contact our experienced lettings teams in Westminster, London Bridge or Kennington. We’ll work tirelessly to help you find a home that’sjust right for you.